TINO for organizations
"Use your full knowledge reservoir"
TINO for society
"Better learning from eachother"
TINO for individuals
"Discover & use your complete CV"
ABOUT THE TINO METHOD
The TINO methodology and its programs are developed by Haim Dror, a former Israeli Counter-terrorism Intelligence Colonel (retired). When Haim ended his intelligence work, he achieved a MPA from the Kennedy School of Government at Harvard and went to back-office. It was then that he noticed a clear difference between how people deal with information in his former work field, compared to the business sector. Whereas before he had experienced how people didn’t want to share information due to ideological motivations, in the business sector he saw how many persons were even happy to share but weren’t heard. Haim understood that the reason why their knowledge is neglected, is because these people by themselves are not aware of having a valuable perspective. As a result, they do not ‘push’ this information. Haim defined this type of knowledge as ‘unrecognized knowledge’. He also categorized the two complementing knowledge domains: ‘recognized knowledge’ and ‘semi-recognized knowledge’. (See our TEDx presentation for a more elaborate description)
Haim understood that because unrecognized knowledge has the lowest level of conflict of interest (increasing its reliability), it has a huge potential for innovation and problem solving. And the fact that this knowledge domain is already created, saves time (and money) in the innovation process. What followed was a process of years, in which Haim gradually developed the Think Intelligence Network Owner (TINO) methodology, to enable the systematic unlocking of the unrecognized knowledge domain.
In 2003 Haim officially founded HUMINT Solutions. In 2013 he started scaling his company by teaming up with a global network of partners and by introducing TINO programs to a wider range of domains. Because TINO benefits from existing human-based knowledge, it can be applied to nearly any type of challenge whether it's related to improving your strategy or organizational processes, human resources, product development or citizen participation. Curious what TINO can do for you? Sent us a message
“Dit najaar introduceerde Maya Lievegoed de TINO methode bij de Belastingdienst. Op de landelijke Innovatiedag van de Belastingdienst leerde ze ons - in een druk bezochte workshop - dat de oplossing voor innovatieve vraagstukken, het ontbrekende puzzelstukje, soms ligt bij mensen waarvan je het niet verwacht, mensen die zich niet bewust zijn dat ze voor jóu hele relevante informatie bezitten. Een ware eye-opener die onze kijk op de aanpak van vraagstukken wezenlijk heeft verbreed.”
Anne-Fleur Geneste en Martin Jonker, adviseurs Innovatie bij de Belastingdienst
“Be ahead of the curve and stay relevant to the customers! Easy to say, hard to do, at least for executives like me and many of my colleagues, whose jobs require spending a huge amount of time at the office, dealing with the internal demands of the business. This is where TINO enters. TINO fills a gap in which traditional research and consulting companies fail: they bring in an unbiased and fresh consumer perspective, competently decoded to provide just the right insights on where the “value target” is, and how to capture it. TINO builds on state-of-the-art governmental intelligence to help companies to seize market opportunities before they even become visible to traditional market research radars. Since I could not expect to be innovative by doing what everybody was already doing, getting to know TINO was a real game changer for me.”
Claudio Gorri, Head B2B Marketing at Samsung Latin-America
“Staying aware of what the market prepares was our concern. We had a very practical TINO session, on TINO networking and research of unrecognized knowledge and TIKO interviews. It was a real eye opener for me and my colleagues, making market watch do different.”
Anne Sibillat, Corporate Director Expense Management Solutions at Edenred SA
“The TINO workshop for Individuals was an amazing experience! The TINO Sala workshop [part of the ‘Optimize Decision-Making Program] I had was particularly significant for me. I realized the importance of knowing myself better, understanding my limitations and my anxieties, to better understand the needs of my client in order to offer a better quality of work and improve the relationship. It was important to understand the influence we have on the environment and on people around us, and how we can direct the outcome of a negotiation.”
Claudia Carvalho, Project Manager Knowledge Management at Capgemini Brazil
"Me and my colleagues were positively surprised about the recommendations that resulted from the TINO research. The suggestions connect well with our ambitions and offer solutions to the challenges we face. The uniqueness about TINO is that the recommendations stem from the meetings with the TIKO’s, which has a positive effect on the public support.”
Roel Van Cauwenberghe, Employment, income, work and strategy Department at the Municipality of Arnhem
“As a Corporate Director on Innovation Management I had the chance to collaborate with HUMINT Solutions, to work on Human Intelligence applied to competitive analysis for better Innovation. The TINO seminar carried out with the help of Haim Dror, really helped us opening our eyes on how to approach market intelligence in a structured way and focusing on undocumented information. Both preparatory work before the workshop and the workshop itself were extremely concrete and generated clear methodological guidelines. I really believe that, if well used, the TINO methodology can make the difference in Innovation anticipation. I will definitely use it in future endeavors.”
Stephane Eard, Director Business Development & Strategic projects at Edenred
"We are proud to have opened the first Old-School of the Netherlands, and stimulate other organizations to follow. The program offers a win-win: it's instructive for the participants, like students, and valuable for the 'storytellers' (in our case, the elderly). They get the recognition they deserve and the program makes generation meet (more often). From the very first moment I experience the collaboration with Maya, Florien, Marloeke, Haim and many others from or via HUMINT Solutions as inspiring, enthusiastic, professional, collaborative, creative, proactive, flexible, etc.."
Wout Oldhoff, (at the time) CEO Vreedenhoff nursing home,
with the first Old-School of the Netherlands (opened in 2017)
"HUMINT Solutions has helped Rozet enormously with the formulation of the added value of Rozet for the residents in Arnhem and its surroundings. Over one hundred people have been interviewed: people with relevant knowledge without conflict of interest with Rozet. HUMINT Solutions also made this visible and 'feelable' in a beautiful video. Original, involved and inspiring, that is what HUMINT Solutions and Maya Lievegoed in particular is about. We still meet each other often, from and during our own organizations and projects, and that's nice."
Jenny Doest, Director Rozet cultural center Arnhem
"With enthusiasm, creativity, patience and combined with a huge dedication and flair, Maya Lievegoed introduced the Old-School program to us. Together with volunteers and students she customized it and made it come to reality in Vreedenhoff in 2017. Since then, many residents were able to tell their stories and share their life experiences and knowledge with others. What makes it especially valuable is that ‘young and old’ have met each other and a beautiful connection is created. Through authentic attention and interest for their stories, the elderly feel seen, heard and appreciated. Others get to know them in a different way and the elderly can share their knowledge, by using a book, picture, item, map, with music and so on.
Every human life has a history, a past, and being able to share that gives fun, purpose and joy to life. It's like a resident said: “It makes me so happy, it gives meaning and color to my life”! And that’s what it’s all about!"
Anne-Marie Oosterwijk, (former) manager Service Office at Vreedenhoff Nursing Home, during the time of the Old-School activation