How to solve cross-border organizational RTV problems?

General introduction

Solving RTV problems, in which retail products are shipped back to the manufacturer for disposition, can save companies millions of dollars. Some retailers report as much as 10%-20% of products returned, while only 4%-6% may be perceived as an unavoidable cost of doing business.

Logistics professionals are always searching for innovative methods to better identify major drivers for production, packaging, storing, shipping, and warehousing malfunctions, but most efforts focus on optimizing existing knowledge and expertise.

RTV is a typical cross-organizational problem, spanning different components of the business ecosystem (manufactures ...

How to make the bad guys help protect the good guys?

 Inspired by counter-terrorism HUMINT (human intelligence) methods, the Think Intelligence™ methodology and its TINO™ framework, offers an out-of-the-box, anti-fraud solution

General introduction

The typical organization loses 6% of its annual revenue to fraud. Furthermore, fraud damages by executives are nine times as costly as those caused by employees. And more than 93% of these “bad guys” joined their company as “good guys”…

It is expected that the best anti-fraud advisors would be highly-experienced risk managers and anti-fraud officers. This seems reasonable, but remember that the better they are, the ...

How about having a network of highly creative people, exclusively sharing with you innovative perspectives, free of charge? We can train you to build one, or do it for you.

General introduction

Innovation is a substantial change, renovation is a minor change, and invention is the creation of something from scratch.

The TINO innovation program generates substantially more perspectives regarding possible changes. It also creates a highly valuable human network, whose members will gladly share innovative observations and actionable ideas.

You can read more about the innovation program and other solutions at the HUMINT Solutions blog.

                                                                             A Case Study

A ...

The Hidden Expert

During the past few years I have been presenting the Think Intelligence methodology with its TINO framework and tools in many situations. I shared with thousands of people the pros and cons of what is termed the 'information technology paradigm', pointing out the need to modify some of the current 'documented' know-how and complement it with 'undocumented' human intelligence.

Searching the TIKO (Think Intelligence Knowledge Owner) - who is the Hidden Expert ?

In my best experience, despite great professional, personal, and geographical differences, most people reacted similarly. They felt we offered an interesting new approach, but that even ...