TINO – RTV (Return to Vendor) - Case Study

Written by Haim on 26 January 2012 in Case Studies , Open

TINO – RTV (Return to Vendor) - Case Study

How to solve cross-border organizational RTV problems?

General introduction

Solving RTV problems, in which retail products are shipped back to the manufacturer for disposition, can save companies millions of dollars. Some retailers report as much as 10%-20% of products returned, while only 4%-6% may be perceived as an unavoidable cost of doing business.

Logistics professionals are always searching for innovative methods to better identify major drivers for production, packaging, storing, shipping, and warehousing malfunctions, but most efforts focus on optimizing existing knowledge and expertise.

RTV is a typical cross-organizational problem, spanning different components of the business ecosystem (manufactures ...

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